Patient Privacy Policy

We are committed to protecting your privacy and confidentiality

Your medical record is a confidential document. At Mydoc Healthcare, it is our policy to maintain security of personal health information at all times and to ensure that this information is only available to authorised persons involved in patient care.

If you require a copy of your health information, we will need to receive a request in writing and signed by you. A fee will be charged for retrieval of your record, in line with the Health Records Act 1997 (ACT).

MyDoc Healthcare is fully committed to respecting your privacy and takes its obligations seriously. We adhere to the Commonwealth Privacy Act 1988 and subsequent Amendments, the Health Records Act 1997 (ACT) and the Australian Privacy Principles (APPs).

A copy of our Privacy Policy is available at reception.